SNHU Instructional Support Services

How to Unify Course Withdrawal-Approve or Deny

Updated

Course withdrawal cases allow advisors to process student withdrawal requests directly thorough Unify. Students  electronically submit withdrawal forms to their advisors. Faculty advisors access additional information for students through a checklist.  If a student falls below 12 credits, Athletes, Students in Campus Housing, Financial Aid and International Students may be impacted. The Checklist shown in Step 7 assists in identifying this. You may forward the Course Withdrawal Case to the correct Department in Unify.

1. Login through my.snhu.edu

mysnhu homepage with Unify highlighted

2.  This is your homepage in Unify. Look at the first window,     'Cases by Age'

Unify homepage

3. Click the 'View Report Cases by Age'

Unify homepage with View Report Cases by Age highlighted

4. Click on case number

Case number in questions highlighted
Withdrawl form with 'Related' highlighted

6. Using the right scroll bar, scroll down and select 'View all' to see the entire Checklist.

View all button highlighted with Checklist visible

*****Note about the Checklist

If a student falls below 12 credits, Athletes, Students in Campus Housing, Financial Aid and International Students may be impacted. The Checklist shown in Step 7 assists in identifying this. If faculty want to refer a student to discuss the impact of their course withdrawal, please direct the student to chat with the appropriate office.

7. Some checklist items are dynamically waived. For example, if a student is not a NCAA athlete, the NCAA checklist is automatically waived. Do not change these. Satisfied is given after a conversation with student. *** You must complete the entire checklist.

Unify checklist items

8. Using the drop down arrow after each item, select 'Edit'. Each item is either 'satisfied' or  pre-checked as 'waived'.

Drop down meu with Edit highlighted

9. Mark as :  1. 'Satisfied' then 2. 'Save'.  Each item not automatically waived needs to be discussed with student.

Edit FHUM page with satisfied checkbox marked

10. After completing the entire checklist, you return to student form, by clicking on case number. This brings to the Change Request page.  

Unify Checklist Items with case number highlighted

11. On the Change requests page, navigate over to the far right of the page.  1. Click the Drop Down Arrow. 2.Click Edit. 

Change Requests page with drop down menu highlighted

1. Change  'Status' to Approve or Denied by clicking on the pencil icon to open the menu. 1. Click on down arrow. 2. Select 'Approved or Denied'.  3.  Click ' Save'. This acts as your signature.

Edit page with Status highlighted

12. On the next page,scroll up and click 1. 'Mark Status as Complete'.

Case page with 'Mark Status as Complete' highlighted

13. This will open a window ( Edit Dependencies). Using the drop down arrows : 1. Select Status  2. Status Reason 3. Done. ****Do not touch the mouse after clicking DONE****

Edit Dependencies page

14. Now you will see:  1. 'Status Changed successfully message. 2. Status changed to 'In Progress'  3. The case owner is changed to 'Records and Registration' and not under your name.

Case page with status changed successfully

15. To return to other cases, select 1. 'Home' and 2. 'View Report Cases by Age' to go to other cases if needed

Unify homepage

For assistance with Unify, please contact Instructional Support at [email protected]

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